Updated Dec 18, 2015 at 12:00 am. Support platform . The cable modem displays that power is available there. If you are sure you have selected the correct input or channel but still have no picture and sound; Try resetting the TV by unplugging it from the power outlet for 30 seconds. Sorry, your subscription to our newsletter failed. (. View and Download Philips 55PFL5706/F7 service manual online. Picture and Sky Q menus are too big for the TV Screen - If the picture and Sky Q menus on your TV screen are too large, there is an issue with the settings on your TV. If you are sure you have selected the correct input or channel but still have no picture or sound; Try resetting the TV by unplugging it from the power outlet for 30 seconds. Locate and click the Reset to Initial Settings option. However, there is no sound or picture. Connect a different source on the same connection of your TV. It makes the colors more vivid. Show more product numbers Show less product numbers. My Philips TV fails to produce any sound when connected to an accessory device with an HDMI to HDMI cable even if the picture quality is good? Symptoms can include hearing sound but not seeing any picture ad/or messages indicating that the picture format is not supported. Each product has a unique model number. The … The model number consists out of letters followed by numbers (e.g. Use the remote to access the … Ask Your Own TV Question. 3. If you're having trouble using YouTube TV on a Chromecast, visit the Chromecast Help Center. Bowers & Wilkins sound. My parents have a Philips 30PF9946/12 LCD TV which has stopped showing a picture. You do not need to perform auto program to search for the channels. Can change channels and hear the sound change. Press the [Play] button on your source device. The menu/volume do not show up, but the LCD light is still working (produces glow in dark room). Philips provides a 24-month warranty for TVs starting on the date of purchase as stated on your receipt. Check the connection cables. Whichever it is, when this happens, there are 3 likely reasons which we shall be provided as well as how to fix each. First off you will need to give us a model number for your TV. TV troubleshooting and FAQs. Samsung LED TV: How to Troubleshoot Display Issue. Keep track of your product warranty coverage, Qualify for cash-back, gifts and special offers. Any suggestions or diagnosis would be great! How to fix a Philips TV that has no picture? There are currently no items in your shopping cart. If you continue to experience issues, get in touch with YouTube TV support for help with resolving the issue. There is no picture whatsoever, however there is still sound like normal. When no signal is detected, the TV automatically switches off the sound. Great tv all around in quality for the price. Reposition your TV and audio/video device (like a Blu-ray player) so you can access both of the back connections panels. There is no picture, but sound. Turn off your TV and other audio/video device and look at the cables connecting them together. Press the [Source] button to select the correct input source. TV repair professionals work on plasma, LCD, LED, OLED, HD, HDR and a range of other screen types. TV Picture / Display Troubleshooting. 4. No on screen menus appear, and the screen is blank no matter what input is used. I have a Philips Smart Tv 50PUT6400. Clear All Related Searches. After being on for an hour or so, the picture goes black, A After being on for an hour or so, the picture goes black, A few hours later it can be turned on again and will work again for about an hour. 1. View and Download Philips HDTV user manual online. These are some of the most common issues on TVs we are asked about, along with the likely solutions. Personal settings of picture in the picture menu. Plug it directly into a wall outlet and not into a … If you are sure you have selected the correct input or channel but still have no picture and sound; Try resetting the TV by unplugging it from the power outlet for 30 seconds. Turn on your TV and audio/video device, and then switch your TV's input mode to the proper input, such as "S-video," for example. Please read the, Selected products Turn off your TV and cable box (if applicable). Turn off the television and unplug it. TV Repair No Picture No Image Screen – Flashlight Test – Fix LCD LED TV. Plug the power cable into a different electrical outlet. Daniel Hatter began writing professionally in 2008. Find updates. Then one day, it just stopped giving picture. Try the connected source with another TV. Hunker may earn compensation through affiliate links in this story. The video and audio signals are out of sync when I connect my Philips TV to a Home Theater System. This kind of problem usually caused by one of the bad backlight LED in the LED bar. If your Philips LCD TV has no picture, there are several possible reasons why, most of which are not difficult to remedy. 3. And if it won't work when you try to use it on your TV, there's a quick check you can perform to figure out if it's your remote or your TV at fault. The red standby light stays on when turning off the TV with the remote control. No, I see no picture on another channel or source Yes, I do see the menu and see the Philips logo at starting up Channels directly installed on the television. The menu button to select the correct input source product number, for example RQ1280/21, the. As stated on your TV and audio/video device ( like a Blu-ray player ) so you can download them too. Hold the TV is on with sound and no picture or light the … can ’ t work.! Cause this, you can try to fix a Philips 4K UHDTV no HDR sadly.! 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